PRIVACY POLICY

Melody A.M. takes privacy and our use of your data seriously and acknowledge the importance of protecting it.  Melody A.M. will ensure that your personal information is handled in accordance with the Data Protection Act 2018 and all similar or related legislation applicable to Melody A.M. from time to time.

 

This privacy policy will explain how our organization uses the personal data we collect from you.

 

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

 

What data do we collect?

 

Melody A.M. collects the following data:

  • Information relating to you how you interact with us – including, but not limited to, any contact details and personal identification information (for example name, email address, phone number, etc.)

  • Any records we collect as a result of the services provided by us – including, but not limited to, attendance records from training programmes delivered by us or written feedback provided after training programmes.

 

 

How do we collect your data?

 

You directly provide Melody A.M. with most of the data we collect. We collect data and process data when you:

  • Discuss the possible delivery of any of our services to you.

  • Instruct us to provide any of our products or services.

  • Voluntarily provide feedback via email or in writing after any training programme we provide.

  • Use or view our website via your browser’s cookies.

 

How will we use your data?

 

Melody A.M. collects your data so that we can:

  • Interact with you with a view to providing you with our services or providing you with our services including, but not limited to, processing your instructions for training or coaching and managing your account – including corresponding about costs and fees and how we may improve the services we provide to you in the future.

 

How do we store your data?

 

Melody A.M. securely stores your data on third party managed cloud based databases (e.g. G Suite managed by Google) which are compliant with security requirements demanded by the relevant legislation.

 

Melody A.M. will keep your data for as long as it is required for the reason it is collected, subject to retaining it to satisfy by legal, tax or accounting requirements to which Melody A.M. is subject.

 

Marketing

 

Melody A.M. would like to send you information about products and services of ours that we think you might like.

 

If you have agreed to receive marketing, you may always opt out at a later date.

 

You have the right at any time to stop Melody A.M. from contacting you for marketing purposes.

 

If you no longer wish to be contacted for marketing purposes, please contact us on hello@Melodyam.com.

 

What are your data protection rights?

 

Melody A.M. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

  • The right to access – You have the right to request Melody A.M. for copies of your personal data.

 

  • The right to rectification – You have the right to request that Melody A.M. correct any information you believe is inaccurate. You also have the right to request Melody A.M. to complete the information you believe is incomplete.

 

  • The right to erasure – You have the right to request that Melody A.M. erase your personal data, under certain conditions.

 

  • The right to restrict processing – You have the right to request that Melody A.M. restrict the processing of your personal data, under certain conditions.

 

  • The right to object to processing – You have the right to object to Melody A.M.’s processing of your personal data, under certain conditions.

 

  • The right to data portability – You have the right to request that Melody A.M. transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@Melodyam.com

 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

 

How do we use cookies?

Melody A.M. uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website

 

What types of cookies do we use?

 

There are a number of different types of cookies, however, our website uses:

  • Functionality – Melody A.M. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Melody A.M. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

 

The Melody A.M. website may, at times, contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

 

Melody A.M. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19 January 2022.

 

How to contact us

 

If you have any questions about Melody A.M.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at hello@Melodyam.com

 

How to contact the appropriate authority

 

Should you wish to report a complaint or if you feel that Melody A.M. has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office through their website at

 

https://ico.org.uk/